Privacy Policy

Last Updated: January 2025

At Pest Soldier, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website or use our pest control services.

1. Who We Are

Pest Soldier
25 Gibson Street, Halam, VIC 3803
Phone: 0469 440 886
Email: info@pestsoldier.com.au

2. Information We Collect

2.1 Personal Information

We may collect:

• Name
• Phone number
• Email address
• Service address
• Booking details
• Payment information (processed securely)

2.2 Automatically Collected Information

• IP address
• Browser details
• Device type
• Cookie and usage data
• Pages visited on our website

2.3 Information From Third Parties

• Google Analytics
• Advertising platforms (Google, Facebook, etc.)
• Booking or payment systems

3. How We Use Your Information

• To provide pest control services
• To respond to enquiries and bookings
• To send confirmations, quotes, and invoices
• To improve website performance
• To conduct marketing and advertising
• To comply with Australian laws and regulations

4. Sharing of Personal Information

We never sell your information. We may share data with trusted providers like:

• Payment gateways
• Email and communication tools
• Service technicians
• Security & hosting providers
• Legal authorities when required

5. Cookies & Tracking Technologies

Our website uses cookies to improve your experience. You can disable cookies anytime through your browser settings.

6. Data Storage & Security

We protect your personal information through:

• SSL encrypted website
• Firewalls & malware protection
• Secure hosting
• Restricted access internally

7. Your Rights

You have the right to:

• Request access to your personal data
• Ask for corrections
• Request deletion of your information
• Opt-out of marketing
• Withdraw consent anytime

8. Third-Party Links

Our site may contain links to external sites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.

11. Contact Us

For any privacy-related questions, please contact us:
Pest Soldier
25 Gibson Street, Hallam, VIC 3803
Phone: 0469 440 886
Email: info@pestsoldier.com.au